[CLUG] Linux job opening...
ronan at kirby.ie
Wed Sep 13 16:46:55 IST 2006
We have a position open at the moment for a Linux Help Desk Engineer in
Cork. This is an internal facing role, which will involve looking after
servers, desktops and users across Europe, Middle-East, Africa and so on.
There is a also a nice amount of travel around the aforementioned region.
This is a job for someone who wants to have a career and go places within
a global organisation.
The person needs to have ambition and drive, be able to work under own
initiative and be willing to take the lead on things.
1 to 2+ years good Linux experience.
Some of the usual blurb follows below. Please contact me off-list for more
The respective candidate:
contributes to the skills, knowledge and reputation of the team of Linux
professionals in this Global Help Desk. Provides email, telephone, IRC and
in-person support for all employees requiring it. Communicates effectively
with employees at all level of seniority in well spoken and written
English participates in global service desk (ticket triage) for all
employees,exercises expert judgment within defined procedures and
processes to determine appropriate action, provides support to all
employees with connectivity (LAN/WAN/WLAN/VPN)issues, maintains corporate
data integrity, account and file system security. Performs configuration,
upgrades, and relocation of user hardware, software and other devices.
Participates in employee training and education on policy, procedure,
processes, information, howtos.
Must be prepared to travel to remote offices as required to provide
on-site support. Assists the team in documenting all tasks, processes,
procedures and information in one or more coordinator roles. Manages one
or more major parts of Help Desk operations and contributes to others must
be a team member or lead special projects as required must be able to work
independently with minimal supervision if required must be able to handle
shift work and unusual hours if required
More information about the Cork