[CLUG] Linux job opening...
justin flavin
justinf at gmail.com
Thu Sep 14 08:49:57 IST 2006
Ronan,
Sounds interesting, but have you got technical requirements for the
position? The job spec you posted is quite vague.
What server OS do you use? What's installed on end user
desktops/laptops? What's your email system? What's you preferred
database system? Any CMS involved? Or SAP? etc etc...
thanks.
Justin. (UK)
On 9/13/06, Ronan Kirby <ronan at kirby.ie> wrote:
> Folks,
>
> We have a position open at the moment for a Linux Help Desk Engineer in
> Cork. This is an internal facing role, which will involve looking after
> servers, desktops and users across Europe, Middle-East, Africa and so on.
> There is a also a nice amount of travel around the aforementioned region.
>
> This is a job for someone who wants to have a career and go places within
> a global organisation.
>
> The person needs to have ambition and drive, be able to work under own
> initiative and be willing to take the lead on things.
>
> 1 to 2+ years good Linux experience.
>
> Some of the usual blurb follows below. Please contact me off-list for more
> information.
>
> - Ronan
>
> The respective candidate:
>
> contributes to the skills, knowledge and reputation of the team of Linux
> professionals in this Global Help Desk. Provides email, telephone, IRC and
> in-person support for all employees requiring it. Communicates effectively
> with employees at all level of seniority in well spoken and written
> English participates in global service desk (ticket triage) for all
> employees,exercises expert judgment within defined procedures and
> processes to determine appropriate action, provides support to all
> employees with connectivity (LAN/WAN/WLAN/VPN)issues, maintains corporate
> data integrity, account and file system security. Performs configuration,
> upgrades, and relocation of user hardware, software and other devices.
> Participates in employee training and education on policy, procedure,
> processes, information, howtos.
>
> Must be prepared to travel to remote offices as required to provide
> on-site support. Assists the team in documenting all tasks, processes,
> procedures and information in one or more coordinator roles. Manages one
> or more major parts of Help Desk operations and contributes to others must
> be a team member or lead special projects as required must be able to work
> independently with minimal supervision if required must be able to handle
> shift work and unusual hours if required
>
> _______________________________________________
> Cork mailing list
> Cork at linux.ie
> http://mail.linux.ie/mailman/listinfo/cork
>
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