p.dempsey at elab.ie spoke thusly: >Terra 56K/V.90 PCI Internal Modem PnP Voice Fax Data - Rockwell Chipset! > >£20 incl. VAT my understanding is that most pci modems - particularly that cheap - are almost always s/w modems. maybe this one isn't though. perhaps a phone call to check? anyone know what scan's return policy is like? kevin