[ILUG] ftp

[Noel Carroll]

Indeed, and I agree with Kate too.  However, what really caught my eye was
the sharpness of the answer itself.   Everybody, especially newbies, makes
mistakes.  Following from that, some people will make the mistake of posting
something OT to a linux list.   This would probably happen because (a).
they've seen some OT posts during the _very_ short period they've been on
the list and (b) they have no real idea of list etiquette or how closely the
list adheres to it.   Most people, when told of their mistake will be happy
to modify their behaviour and won't do it again.   Simply replying to the
user in a derogatory fashion is only going to perpetuate the view most
non-techies have of us as being unapproachable and generally unwilling to
give out information.   My personal view is that if you can't explain a
mistake to somebody in an open and personable manner then don't post.   As a
case in point, we all were mightilly unimpressed by IT Direct's mail to
Kathryn a few weeks back.   Acidic mails from the list present that same
impression to new users.   In conclusion, the entire point of this is that,
to quote the old adage in a warped fashion, you'll catch more bees with
honey than with vinegar.

Noel

> -----Original Message-----
> From: Niall [mailto:niall at magicgoeshere.com]
> Sent: Tuesday, May 16, 2000 4:05 PM
> To: 'ilug at linux.ie'
> Subject: Re: [ILUG] ftp
> 
> 
> On Tue, May 16, 2000 at 01:51:29PM +0100, Noel Carroll wrote:
> 
> > Is this be rude to newbies day or what?   Kate, you do have 
> a very good
> > point but, if newbies geta sharp answer like that they 
> might just give up on
> > the whole lark.  Remember that the average Windoze user is 
> shielded from the
> > command line version of FTP in a lot of cases.   I think 
> that, from that
> > guys posts earlier, that he is very much a 'I just 
> installed Linux for the
> > first time' newbie so hows about cutting people like that 
> some slack?
> 
> I'm afraid I have to agree with Kate here. The guy's 
> question, after all,
> had NOTHING to do with Linux and even if it had, the subject 
> of the post
> indicated that he knew at least one answer i.e. ftp and 
> frankly, I don't
> think that a "How do I use FTP ?" type question is 
> appropriate for this list
> and for such a question RTFM (or use Altavista, Google or 
> whatever) is an
> entirely appropriate answer.
> 
> Regards,
> 
> 
> Niall  O Broin
> 
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