FW: [ILUG] [OT] Handspring Visor Deluxe

[Brendan.Farrell at tellabs.com]

The price promise states that if you find an identical product for sale 
within 10 mile, and within 7 days of purchase in Dixons, they will 
refund the difference. I went to carphone warehouse looking for a hands 
free, saw the £224 Visor deluxe, got a written quote, (might be useful 
for the guys in work who insist on buying palm V's)rang Dixons was told 
that I needed a written quote. 

Dixons deputy manager was very condescending, "Carphone warehouse don't 
have them in stock" ( we had seen them 15 minutes previously) and "let 
me read out the price promise", I explained that I was able to read 
well enough to se a £50 price difference. He then insisted that a 
written quote was useless and could I walk back to grafton street and 
get the carphone warehous manager to ring him. Carphone warehouse would 
not give the Dixons folk a quote over the phone even when they said 
that they were private individuals, isn't caller id wonderful. My lady 
love (visor was for her) then rang carphone warehouse on her own 
mobile, got a quote, went back into jervis St. and passed the phone to 
the sad little manager guy.

It could have been anybody on the phone but it was enough. I asked what 
happens now, and discovered that a £50 difference opens a large can of 
worms within Dixons, i.e. somebody not doing their job properly, 
marketing investigate etc. This is when the exclusive supplier to 
Ireland bit came out.

apologies for the OT rant, but I know that most of us have such pets, 
any opinions on the IPAQ of will linux be really viable on such a 
beastie ?

Brendan

-----Original Message-----
From: niall at magicgoeshere.com [mailto:niall at magicgoeshere.com]
Sent: 18 September 2000 18:21
To: ilug at linux.ie
Subject: Re: [ILUG] [OT] Handspring Visor Deluxe


On Mon, Sep 18, 2000 at 06:01:52PM +0100, Brendan.Farrell at tellabs.com 
wrote:
> 
> Carphone Warehouse in Grafton St have Visor deluxes for £224, Dixons 
> got upset when I made them fulfil their price promise as they stock 
> theirs for £279. Said that they are supposed to be the only supplier 
in 
> the country, - worms everywhere !!!

Pretty bloody easy to give a price promise when you're the only 
supplier in
the country ! Nice one Brendan - did they require any proof that 
Carphone
Warehouse had them at that price. BTW what is their price promise - must
they sell it to you at the Carphone Warehouse price, or can you actually
make a profit on the deal i.e. do they refund you double the difference 
or
something.



Regards,



Niall  O Broin

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