[ILUG] re:Cheapest Linux-friendly components by mail-order

Breathnach, Proinnsias (Dublin) breatpro at exchange.ie.ml.com
Thu Jul 19 12:23:19 IST 2001


Consumer law (IIRC) states that you are only *entitled* to return products
that are faulty or that don't fit their description (fitness for purpose
etc). Beyond that anything like a 7 day return policy is at the grace of the
retailer ...
(Sale of Goods and Supply of Services act - 1983 ?)

Internet orders come under "mail-order" and therefore, because you haven't
had the chance to inspect the goods before the purchase you are entitled to
a 30-day "cooling off period"

If you can get it in writing from Dixons that the camera will work under
linux, and it doesn't then you can return it ... otherwise you're at their
mercy ...

P

> -----Original Message-----
> John Moylan wrote:
> > 
> > EC consumer rules theoretically extends to the US. You have one month to
> return goods purchased via
> > the net, or up to 3 months if the site in question does not have your
> consumer rights published.
> 
> The question is, who's closer to the truth in consumer rights, me or
> her? I was rightly pissed off with Dixons, in any case, because she was
> only enforcing policy - the question is whether the policy is legal
> (only accepting returns if they're unopened, and only within 7 days).





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