[ILUG] re:Cheapest Linux-friendly components by mail-order

Gavin McCullagh gavinmcc at netsoc.ucd.ie
Thu Jul 19 16:38:12 IST 2001


Not to be a spoil sport but, I don't think so.


"If you have a genuine complaint about faulty goods, you can ignore 
shop notices such as 'No Refunds' or 'No Exchanges'."

"You have no rights under the Sale of Goods Act if you 
simply change your mind about wanting the goods."

I don't think it not working in linux makes it faulty.  Unless of course
it says on the box "Linux compatible".  So if it works in
(presumably) windows/os9.0 then you really have no argument unless you
were told it worked in linux.

Your having opened it or not in this case is entirely irrelevant as
they've sold youa a perfectly good product.  Most retailers do offer at
least what dixons do and many offer a couple of weeks even if it's opened,
but you can understand from there point of view, if it's no longer salable
and they can't return it to the manufacturer (w/out a charge anyway) as
it's not faulty, then they'd be kind of stuck with it.

Gavin


> Subject: 
> Re: [ILUG] re:Cheapest Linux-friendly components by mail-order
> From: Ken Guest <kwg at renre-europe.com>
> To: Dave Neary <dave.neary at palamon.ie>
> Cc: ilug at linux.ie
> <3B56B892.20090E41 at rte.ie>  <3B56C097.65F97347 at palamon.ie>
> Date: 19 Jul 2001 12:21:52 +0100
>
>
>> The question is, who's closer to the truth in consumer rights, me or
>> her? I was rightly pissed off with Dixons, in any case, because she was
>> only enforcing policy - the question is whether the policy is legal
>> (only accepting returns if they're unopened, and only within 7 days).
>
> You are, judging from
> http://www.consumerassociation.ie/rights_knowrights.html 
>
> ken.





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