[ILUG] Leased lines

[Nick Murtagh]

On Thu, 2001-11-01 at 12:34, Smith, Graham - Computing Technician wrote:
> If i was buying a leased line and its purpose was mission critical to my
> organisation, certainly reliability would be a very high priority. 
> Dont forget to ask around other users of particular providers to guage 
> the reputation of the service and support and reliability. Outages and
> using ISDN backup etc may severely affect the cost overall. 

 From that point of view avoid esat like the plague. We had a 256k 
"managed bandwidth" (?!) line for a while. We had several days where
the line was down three or more times. Their tech support were idiots.
Lots of the problems turned out to be stuff like: "Oh, one of our
routers crashed and when we turned it back on it lost your config".

We've had better luck with worldcom so far.

Nick