[ILUG] OT: folks who've had trouble getting online in Ireland

[Niall O Broin]

On Wednesday 28 July 2004, davidd at micro-gravity.com (David Dorgan) wrote:

>Quoting Laurent Coudeur (Laurent_Coudeur at lionbridge.com):
>> Well here is mine
>
>Well here is mine.
>I have dealt with getting lines in three countries, two
>in europe and one in the US.
>
>I must say, the service in Ireland was the best I have 
>seen. I have not seen any problem so far, and that
>includes a business dsl line from esat, eircom and netsource.

Who are you, and how are you sending emails to ILUG from your reality?

I got an extra POTS line in for DSL (because Eircom refuses to provision DSL
over ISDN). To my great surprise, it took less than a week to have the line in
(my house is about 12 years old, so it had two U/G pairs in so really all that
needed doing was a little exchange work, and possibly a crossconnect in a
neighbourhood box). However, it then took Eircom a month to be able to say
that the line passed for DSL. When I asked why it took so long, I was told
that it took that long for the computer systems to be updated.

A customer of mine has just got a new POTS line in to get another DSL line. I
asked him to let me know about progress. Eircom has informed him that they
need ten days "to let the line settle in" - WTF is THAT about?


Mind you, I'm old enough to remember (and you can be younger than me, and
still remember) when it took 5 years or more to get a telephone line in this
country so perhaps we should count our blessings - or maybe not.



Niall