[ILUG] Eircon DSL - A word to the wise

[Daragh Mc Grath]

Martin List-Petersen wrote:

Martin,

> Very simple:
> eircom.net is my provider in this case, thus providing me with network.
> eircom.ie is accessible from any other provider (beyond eircom.net).

Consider the fact that Eircom.net and Eircom.ie share the same netblock 
(159.134.0.0/16) and that a simple typo whilst making an ACL change to 
the router / firewall in front of eircom.ie could also cause this 
problem, taking the blame away from your provider once again.

> This we don't have a server problem, must be a routing/firewalling
> problem then.

As stated in a previous post by myself, this is an issue that has 
happened before, and one that the helpdesk are aware of. Perhaps you 
could let us know the IP address assigned to you when you are having 
problems, and also what PoP you are connecting to.


> What would you say is the normal escalation way ? Going to your provider
> for routing/firewalling issues that only affect that one provider or
> going to the company that is hosting the site ?

That's an either / or situation really. However, you have a contract 
with your service provider, therefor they have the obligation to look 
into the issue for you, whereas an individual webmaster would not.

Daragh