[ILUG] [OT] Eircom and broadband woes

[Timothy Murphy]

On Thursday 18 November 2004 12:20, Richard Corden wrote:

> It is very annoying that you have to do this.  If you're on an enabled
> exchange it would be nice to be able to ask for an engineer to
> checkout your specific line.  In my case I would have been willing to
> pay for his time.

Eircom's attitude on this is bizarre.
They behave as though it is your fault - or an act of the gods -
that their line is faulty.

Surely if Ireland is the e-hub of the universe
it should be a requirement on Eircom to bring lines up to a standard
where they are capable of transmitting data.

I wonder if ComReg has been pursued on this?

-- 
Timothy Murphy  
e-mail (<80k only): tim /at/ birdsnest.maths.tcd.ie
tel: +353-86-2336090, +353-1-2842366
s-mail: School of Mathematics, Trinity College, Dublin 2, Ireland