[ILUG] [OT] software licenses and replacement cds

[Liam McDermott]

sounds like a pile of ass.

surely most reasonable companies will replace a CD if they are returned.

do you actually have the CD's? 
you could try a disk repair company. scratches can be repaired. 

On 8/17/05, Niall O Broin <niall at linux.ie> wrote:
> On 17 Aug 2005, at 12:52, Sarah Fortune wrote:
> 
> > Maybe someone can tell me what a company in Ireland is required by
> > law to do regarding software licenses. Do they have to supply a
> > replacement install disk if the original is damaged?
> >
> > Basically my problem is that that the company I work for bought some
> > call accounting software to the tune of 2 grand and now the distributor
> > claims they can't give us a replacement install disk.
> 
> IANAL and if you take legal advice from me you'd have to be an idiot,
> but at a guess if the distributor won't help you, you're screwed (and
> let's be clear - it's won't, not can't).
> 
> You could make a claim on your insurance - but then you're going to
> have an interesting time claiming 2K for a damaged floppy disk or CD.
> 
> I have come across something similar more than once with AutoCAD, which
> costs rather more than 2K. It's protected by a hardware dongle, and
> AutoDESK (the publishers) make it clear that they will NOT replace lost
> or damaged dongles, and that the dongle should be insured for the full
> value of the software.
> 
> It might be worth talking to a lawyer, if for no other reason than that
> letters from lawyers somehow have more influence on people than letters
> from human beings.
> 
> 
> Niall
> 
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