[ILUG] OT - Fraud and Customer Service
Seán Mac Suibhne
SMacSuibhne1 at eircom.net
Thu Mar 31 11:57:45 IST 2005
I had cause to complain about not getting magazines for which I had paid a
subsscription. I wrote to all concerned but only got noticed when I started
using the word Fraud in the subject line. The magazine in question employed
an external company to distribute to their subscribers in Ireland and
afterwards changed their method of distribution for Ireland. I got my money
refunded and got the magazine free for 2 years afterwards.
I have no doubt that I have contributed to the continuing success of the
magazine and that their distribution service for subscribers is second to
Here are some more people not happy with Dell!
Keep spreading the news!
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