[ILUG] Vodafone offers free months rental for network outage
fuzzbucket at eircom.net
Thu Sep 15 09:56:59 IST 2005
> Yeah I find with them if you pretty much complain about anything you
> will get a months free line rental, I have gotten 3 months free this
It's a great tactic. Rather than Vodathing actually taking comments on
board and perhaps implementing some improvements to the service you get
fobbed off with free goodies and are forgotten about. Minimum effort!
Knowing what I know about Vodathing's customer service you were lucky to
get anything. This fobbing people off with goodies thing must be new...
must be a gesture towards providing a service people actually want to use.
More information about the ILUG