[ILUG] Slightly OT. The which ISP Question!

[Breno Gomes]

BT broadband is very good from the technical point of view.
I am happy with uptime and network reliability.

However I have a serious billing issues with BT, currently escalated to 
BT Complaints Officer and the Commission for Communications Regulation 
(ComReg).

The dispute is over 1 year now. Everything started with the so 
advertised "3 months free trial" plus 1 month if signed up.
The dial-up flat rate was billed during the broadband trial period. 
Worse, the "free trial" was billed too, effectively becoming more 
expensive than any other service.

I have moved my voice service back to eircom. Data will be moved soon. 
It is sad to find such discrepancy between technical and administrative 
services. Unfortunatey I know more people having the same problem with BT.