[ILUG] HTML/Javascript question...

[Kae Verens]

Braun Brelin wrote:

>I'm guessing that the programmer in question did something stupid like
>think that people would always put something into field 1 before
>typing anything into field 2, but the OTRS code is so convoluted that
>I'm having a difficult time following it...
>Braun Brelin
>  
>

I don't know what OTRS is, and can't give a definitive answer without 
seeing the source.

Does the lookup happen through AJAX, or through standard linear web 
thingummies? If it's the latter, then the Perl is just not bothering to 
refill the textarea. If it's the former, then search for some javascript 
which specifically clears the textarea.

Kae