[ILUG] Communicating with Dell

[David Howe]

I was able to complete the whole process using webmail, so I can't help
you with kmail. However the order process for the server is what they call
a "Hands-Off" order. I tried unsuccessfully to upgrade the memory from
512MB to 1 GB after I placed the order. That was the only drawback I
experienced. So make sure you have all the options you want ticked off
before proceeding with the purchase.

As for the server I am very happy with it. Running Xen, so needed an AMD
or official Intel processor. Xen does not support the VIA chips on
mini-ITX or Intel clones. So for €150 I get a AMD Opteron dual core
processor server.

Massive saving running Linux versus Windows and all drivers were
recognized straight away with Ubuntu Server 7.10.


On Sat, February 16, 2008 1:42 pm, Timothy Murphy wrote:
> I recently bought - or tried to buy - the cheap server
> (150 euro + VAT + shipping) mentioned on this list,
> but I'm having problems communicating with Dell.
>
> They keep sending me email with an HTML attachment
> where I have to fill in various bits of information.
> Unfortunately my email reader (kmail)
> does not seem to allow me to do this -
> if I try to reply attachments are not included.
>
> I replied to the first message by a rather convoluted route,
> transferring the email to a Windows machine.
> But surely there must be a simpler way of doing this?
>
> Also, isn't this a rather curious way to ask for information?
> There is a stern warning in the email
> that it must be replied to as specified,
> and that no other communication is allowed.
>
> Incidentally, the reason for the emails (3 so far)
> seems to be that I said I was a home user,
> but gave a college address for delivery.
>
> I don't understand why Dell cares if I am a home or business user?
> Are home users treated better by Dell?
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>


-- 
David Howe
Managing Director
Howe Systems Limited
Tel: +353 402 93030
Mob: +353 86 173 1754
Registered Address: Rock Big, Arklow, County Wicklow
Place of Registration: Dublin, Ireland.
Company Registration Number:399359