[ILUG] open source case management and knowledgebase tool.
barry at opensolutions.ie
Sat Oct 18 13:47:15 IST 2008
I've installed Cerberus Helpdesk for a number of people to good effect. It's a
very nice OSS product (not FOSS but OSS) and very reasonably priced:
On Friday 17 October 2008 13:06:34 Darragh Ó Héiligh wrote:
> Hello all,
> My employer has asked me to look into a case management tool that is
> integrated with a knowledge base. they are prepared to pay for this
> tool if it suits their requirements.
> I am hoping to find an open source tool so changes can be made to
> ensure the tool is customized to the requirements of different
> Any suggestions would be welcome
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