[ILUG] open source case management and knowledgebase tool.

[Barry O'Donovan]

I've installed Cerberus Helpdesk for a number of people to good effect. It's a 
very nice OSS product (not FOSS but OSS) and very reasonably priced:

http://www.cerberusweb.com/

 - Barry

On Friday 17 October 2008 13:06:34 Darragh Ó Héiligh wrote:
> Hello all,
>
> My employer has asked me to look into a case management tool that is
> integrated with a knowledge base. they are prepared to pay for this
> tool if it suits their requirements.
>
> I am hoping to find an open source tool so changes can be made to
> ensure the tool is customized to the requirements of different
> departments.
>
> Any suggestions would be welcome
>
>
> DArragh
> www.digitaldarragh.com



-- 

Kind regards,
Barry O'Donovan

+353 86 801 7669 

http://www.opensolutions.ie/

Open Source Solutions Ltd      
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Wedgewood, Dundrum,                   
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Solutions (registered business name #329120).

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