[ILUG] 3G Reception Booster

[Steven Kavanagh]

Yes. Unfortunately when it comes to wireless non line of sight technologies
other factors within the area can effect reception, even if it's something
as simple as a building being quite close to yours (can trap the signal and
cause it to reflect and echo off of the other building causing decreased
performance).

It's just the way it is unfortunately.

<rant>
3 should have no problem in you returning it but you may have some issues
with their customer care of technical support teams if/when you call them as
they're a bunch of incompetent idiots. I had to leave 3 due to a billing
error that was caused by themselves and not me. A simple resending of the
itemised bill came but I could clearly see where their billing system was
having the error (not calculating my costs correctly per call) using my own
calculator in my head.

Do you think that 3 would acknowledge this? No... debt collectors are after
me now. Let them chase me, I could care less. If they bring me to court I
already have the proof that they weren't willing to deal with me (call
recording is a fantastic thing).
</rant>

Regards,

Steve

On Wed, Jan 21, 2009 at 12:04 PM, Niall O Broin <niall at linux.ie> wrote:

> On 21 Jan 2009, at 10:48, Gareth Eason wrote:
>
>  Gerard Cunningham wrote:
>>
>>> On Tue, 2009-01-20 at 22:53 +0000, Conor Mac Aoidh wrote:
>>>
>>>> Hi,
>>>>
>>> [snip]
>>
>>>
>>> Try cancelling anyway, and tell them you'll move your voice line too if
>>> they don't. It seems clear to me that what you bought is not "as
>>> described, whether the description is part of the advertising or
>>> wrapping, on a label, or something said by the salesperson" per
>>> http://www.consumerassociation.ie/rights_knowrights.html
>>>
>> [snip]
>>
>>        Given you were told at point of sale that 3G coverage was in your
>> area, and
>> you also checked the map, I'd suggest it's likely you will not have a
>> problem
>> getting a refund upon returning the product. It simply does not work as
>> advertised.
>>
>>        Mobile telcos are relatively used to this sort of thing, and may
>> find it less
>> hassle to just give you your money back than deal with the ill-will
>> created by
>> the alternative. YMMV, of course, but I certainly wouldn't say you're
>> stuck
>> with it.
>>
>
> I imagine that the vendor will take it back if you don't have coverage, but
> I'd say the
> question of whether they'd be obliged to is moot - 3G coverage clearly is
> in your area,
> just not in your house due to very specific local conditions. But I imagine
> that you'd
> rather have the service than not, so let us know how you get on with
> satellite dishes,
> Roses tins, or aluminium foil covered pizza boxes (apparently the reflector
> of choice in
> the Ripwave community).
>
>
> Niall
>
>
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